Terms and Conditions

Terms and Conditions

All our products are hand made with the greatest care from some very talented artists from the West Country, and our guarantee to you is that they will always be despatched to you in the highest standard possible.

I do not accept products that have not been hand made by the supplier.

All products must be hand made in the West Country.

Should you not be satisfied with a product once you have recieved it, you will need to email me tam.betson@fsmail.net to explain your reasons, we will then do our best to solve the situation.

Refunds are accepted, please email me tam.betson@fsmail.net prior to sending the item to be returned in the post, with your reason for the return and your bank details, so that I know I am expecting it, once the item has been recieved by me I will refund the amount into your bank account via a BACS transfer.